FAQs
wHERE ARE YOU LOCATED?
AK Wildflour is located at 1325 E Palmer-Wasilla Hwy Suite 103 (right next door to the UMV) in Wasilla, Alaska 99654
Do you accommodate food allergies or dietary restrictions?
While we take great care in handling ingredients, our kitchen is not allergen-free. Our products may contain or come into contact with common allergens such as wheat, dairy, eggs, soy, tree nuts, peanuts, and sesame.
If you have a severe allergy and have questions please contact us at info@akwildflour.com or in-store.
We cannot guarantee against cross-contact.
Do you have gluten free options?
AK Wildflour will have rotational gluten free offerings from time to time as supply availability allows. Please note that our kitchen stores, uses and produces gluten products. While we do our best to prevent cross contamination, our gluten free offerings may come into contact with gluten. *To be a truly certified gluten free bakery we would have to have zero gluten in our facility* Please drop by in-store or email us at info@akwildflour.com if you have any questions or concerns.
How should I store my baked goods?
Cookies, cupcakes, and brownies: Store in an airtight container at room temperature for up to 3 days, or refrigerate for up to a week.
Bread and bagels: Best enjoyed within 48 hours. If not eating right away, we recommend freezing for long-term storage.
Items for take and bake will be physically individually labeled with ingredients, specific heating and storage instructions. Please fill out our B2B form and we will reach out to you shortly.
DO YOU OFFER WHOLESALE BUSINESS TO BUSINESS?
Please fill out our B2B form and we will reach out to you shortly.
What are your hours?
AK Wildflour is currently open Tuesday-Saturday from 10AM-6PM.
Do you offer pick-up or delivery?
Pick-up orders can be placed online through our website and picked up in-store. We currently do not offer delivery during our soft launch period. If you have a large order please contact us at info@akwildflour.com.
Can I place an order without paying?
Full payment is required at checkout, as all of our items are made to order. We do not accept cash or check payments at this time.
Can I modify or cancel my order after placing it?
All orders are made to order, so once an order is placed, we are unable to offer modifications or cancellations. If you need to make a change, please reach out to us as soon as possible, and we will let you know if an adjustment is possible based on the preparation stage of your order.
Do you accept returns or provide refunds?
Due to the nature of our business, we do not accept returns or offer refunds. However, if you experience any issues with your product or order, please reach out to info@akwildflour.com and we will do our best to make it right.
Do you offer catering?
Please reach out to us at info@akwildflour.com to see what catering offerings we may be able to offer for your special event.
What if I have a question not listed here?
We’re happy to help! Feel free to pay us a visit in-store, or contact us via email at info@akwildflour.com